Wheelchair Accessible Taxi Sydney
Rear ramp loading, four point floor restraints and a seat for your carer alongside you. Stay in your own chair from pickup to destination.
- Rear ramp access
- Four point restraint
- Carer travels free
- NDIS and TTSS
What you get
Included on every booking
Stay in your own chair
Rear ramp loading, so there is no transfer to a seat and no lifting.
Four point restraint system
The chair is anchored to the floor, with a separate occupant belt for you.
Room for a carer
Seating alongside rather than behind, so support is within reach.
Medical and hospital trips
Appointments, discharge and dialysis runs, booked as a recurring trip if you need.
Airport transfers
Accessible vehicles to and from Sydney Airport, with assistance to the terminal.
Available 24/7
Including early appointments and after hours discharge.
What loading and securing actually involves
Our wheelchair accessible vehicles load from the rear on a fold out ramp. You are wheeled in facing forward and positioned in the designated space. There is no transfer into a car seat and no lifting, which is the part most people are asking about when they call.
Once positioned, the chair is secured with a four point restraint anchored to floor tracks, and you are fitted with a separate lap and sash belt. The two systems do different jobs: one holds the chair, the other holds you. A driver who is not willing to fit both is not a driver we send.
There is seating alongside the wheelchair position for a carer or support worker, rather than a seat behind where you cannot see or reach each other. If you travel with a support animal, mention it at booking so the driver knows before arrival.
We work with NDIS participants and Taxi Transport Subsidy Scheme cardholders. If you are using TTSS, have your card ready at the end of the trip.
When people book this
Trips we run every week
Medical appointments
Hospitals, specialists and dialysis, including recurring weekly bookings.
Getting out and about
Family visits, shopping and days out, not just medical trips.
NDIS supported travel
Transport for participants using NDIS funded supports.
Airport transfers
Accessible vehicles to Sydney Airport with assistance at the terminal door.
Coverage
Where we run this service
Wheelchair accessible vehicles operate across the Sydney metropolitan area, 24 hours a day. Accessible vehicles are a smaller part of any fleet, so booking ahead makes a real difference to availability, particularly for morning appointment times.
- Sydney CBD
- Sydney Airport
- Randwick
- Camperdown
- Westmead
- Concord
- St Leonards
- Kogarah
- Liverpool
- Blacktown
- Penrith
- Hornsby
- Bankstown
- Sutherland
- Manly
- Parramatta
Pricing
How the fare works
Trips run on the NSW regulated taxi fare structure. Tolls and the passenger service levy are itemised separately on the meter and on your receipt.
If you hold a Taxi Transport Subsidy Scheme card, present it at the end of the trip and the subsidy is applied to the metered fare in the usual way.
There is no additional charge for loading, securing the chair, or for a carer travelling with you. For NDIS participants, we can provide itemised invoices for claiming.
Request a fixed quoteWheelchair questions
Do I have to get out of my wheelchair?
No. Our accessible vehicles load from the rear on a ramp and you travel in your own chair. There is no transfer into a car seat and no lifting involved.
How is the wheelchair secured?
The chair is anchored with a four point restraint system fixed to floor tracks in the vehicle. You are then fitted with a separate lap and sash belt. Both are used on every trip, not one or the other.
Can my carer travel with me?
Yes, at no additional charge, and seated alongside the wheelchair position rather than behind it. Let us know at booking how many people are travelling so we allocate a vehicle with the seating.
Do you accept the Taxi Transport Subsidy Scheme?
Yes. Have your TTSS card ready at the end of the trip and the subsidy is applied against the metered fare. Bring the card itself, as the subsidy cannot be applied without it.
Do you work with NDIS participants?
Yes. We carry NDIS participants regularly, including recurring appointment bookings, and can provide itemised invoices suitable for claiming against transport funding.
How far ahead should I book a wheelchair accessible taxi?
As far ahead as you reasonably can. Accessible vehicles are a limited resource across every Sydney fleet, and morning appointment slots are the busiest. Recurring trips can be set up as a standing booking so you are not calling each week.
Book an accessible vehicle.
Call 02 7227 1277 or send a quote request. Dispatch is staffed 24 hours a day.